Full Terms and Conditions

Dogs are living creatures and their behaviours naturally change over time due to factors such as age, health and changes in their environment. Any guarantee in these Terms and Conditions cannot circumvent these factors.

These terms and conditions apply to all services by Sarah Davie Dog Training, to the exclusion of any other terms unless otherwise agreed in writing.


Sarah Davie Dog Training reserve the right to update these Terms and Conditions at any time and with immediate effect.

  • These terms and conditions shall prevail over all terms and conditions of your customary practice or any previous course of dealings the Client has had with Sarah Davie Dog Training.

  • These terms and conditions apply to all services provided by Sarah Davie Dog Training.

  • Each clause of this Agreement is independent and operates separately in its own right.

  • Should Sarah Davie Dog Training decide to waive any of these terms on an individual basis, this does not affect the validity of any remaining clauses or commit Sarah Davie Dog Training to waive the same clause on any other occasion.

  • Any alterations or variations of these terms and conditions shall be inapplicable unless agreed in writing by all parties concerned before commencement of any work.

  • Paying for and using services by Sarah Davie Dog Training is automatically agreeing to these terms and conditions.

In Person 1-2-1 Training Sessions

In Person 1-2-1 training sessions will take place at the Clients home or at a suitable, agreed location - depending on the circumstances and nature of the training.

Bookings

Each Client will receive a booking confirmation via email. Clients may be requested to complete a registration form for their puppy/dog and the service provided. 

Bookings are not fully confirmed and complete until payment has been received and Sarah Davie Dog Training has provided confirmation of payment receipt.

Guarantee​​

  • For 1-2-1 training sessions, Sarah Davie Dog Training shall create a behaviour and training programme to the specifications of the problems/individual dog(s) assessed at the first training session and will make amendments to the training and behaviour programme accordingly.

  • The training and behaviour programme provided in 1-2-1 training sessions is specific to the dog(s) that the programme has been designed for and should not be used in part or whole with any third party.

  • The Client shall agree not to sell, destroy, deface, alter or part with work created by Sarah Davie Dog Training or permit it to be given or done so by any third party.

  • Behaviour work and training cannot be guaranteed with any animal.


General

  • Work created by Sarah Davie Dog Training is charged to the Client at the agreed amount.

  • The full charge of the service is payable before the first training session is scheduled to begin (unless other agreements have been made in writing).

  • Sarah Davie Dog Training reserves the right to refuse to provide service or create work at its own discretion.

  • Sarah Davie Dog Training cannot always guarantee to start work immediately.

  • Amendments to programmes and training/classes may incur an additional charge beyond that of the original invoice.

  • All amendments must be agreed by both Sarah Davie Dog Training and the Client.

  • Amendments may exceed original deadlines agreed by Sarah Davie Dog Training and the Client.


Payment

  • The Client shall pay Sarah Davie Dog Training the full price of the service before the first training session is scheduled to begin (unless other agreements have been made in writing).

  • Sarah Davie Dog Training expects payment in full by electronic bank transfer (or cash if previously agreed).

  • All quotes and tenders are valid for a period of thirty days.

  • Whilst outstanding payment is due Sarah Davie Dog Training reserves the right to withhold the services until the outstanding balance is cleared.

  • If for any reason whatsoever Sarah Davie Dog Training are unable to provide an agreed product or service in accordance with these terms and conditions our liability shall be limited in its entirety to a proportional refund of any fees paid by the Client for the service or product, these amounts will be on the individual invoice.

  • Cancellation, payment and refund policies are stated on the individual invoice.


Cancellation and Termination

  • Sarah Davie Dog Training may, by written notice, terminate any agreement at its discretion:

  • If the Client fails to pay before the first training session (unless other agreements have been made in writing).

  • A service will be deemed as cancelled if more than 30 days pass between communications or individual training sessions (unless session time frames are otherwise agreed).


Sarah Davie Dog Training Liability

  • Sarah Davie Dog Training will not be held responsible under any circumstances whatsoever to the Client for a lack of time, effort and circumstances from the work or take responsibility for misinterpretation of advice given.

  • In no event will Sarah Davie Dog Training be liable to the Client or any third party for damages or losses.

  • Sarah Davie Dog Training will not be liable for any loss, injury or liability to the Client or their dog(s)

  • Handlers and/or owners remain responsible for their dog(s) at all times and are advised to ensure they have adequate pet or household insurance cover for liability in the unlikely event of damage or injury caused by their dog(s) to property or to a third party.

  • Sarah Davie Dog Training has public liability and business insurance as a 'Dog Trainer' and 'Pet Behaviourist'. 

Advice

The information and any treatment suggested consists of Sarah Davie Dog Training's personal views and are based on the information given to Sarah Davie Dog Training by the Client or person responsible for the animal(s) and or Sarah Davie Dog Training's own conclusions resulting from personally gained evidence of the animal and any related behavioural problem.

Treatment and training plans, for the most part, will not be successful overnight and often require patience. Sarah Davie Dog Training cannot guarantee that this will work, as each animal is an individual case, nor is it possible to foresee if other problems may arise as a result of the treatment or training. All programs are specific to a certain animal and should not be tried on any other pet, only the animal whose name that appears on the information.

Sarah Davie Dog Training encourages clients to contact their veterinary surgeon prior to putting the actions into effect and if they are at all concerned about the health or welfare of their dog. 

By booking one of Sarah Davie Dog Training services, you are agreeing to these Terms and Conditions.

Sarah Davie Dog Training reserves the right to cancel or change an appointment at any time by notice with immediate effect, without cause. By booking, the Client will agree to keep the date and time of the training sessions/consultations.

Please note that by paying for and using services by Sarah Davie Dog Training the Client is confirming that they have read the above terms and conditions relating to training with Sarah Davie Dog Training and agree to be bound by them.

Sarah Davie (FdSc) 
(Sarah Davie Dog Training)

Date. 17.03.2021 

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